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Employers are so concerned about being sued over references
that many are scared to state more than basic facts, say recruitment
experts.
Employers are increasingly at risk of being sued for damages
if inaccurate, defamatory or misleading information is included
in a reference for a past employee. This has left employers
vulnerable and many are opting to simply give statements of service
rather than a full reference.
Jenny Cainer, founding director of Marketing Professionals
UK, a marketing recruitment agency says
"We see hundreds of references and most aren't worth
the paper they're written on. Employers are so scared of saying
the wrong thing that references are given out by personnel, not
line managers, and they are only able to confirm employment dates
and statistics such as number of sick days. They are not able
to comment either way on performance as they were not the direct
line manager so 'satisfactory' is as good as it gets."
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